How to Conduct a Mock Recall (Food Businesses – NZ Guide)

What is a Mock Recall?

A mock recall is a simulated product recall used to test whether your food business can effectively trace and account for a product through your system. It involves selecting a product batch and tracking it backwards to raw materials and forwards to customers.

The purpose is to confirm that your traceability, record keeping, and recall procedures actually work in practice—not just on paper.


Why Mock Recalls are Required in New Zealand

In New Zealand, mock recalls are an expected part of operating under a Food Control Plan. Verifiers will often ask to see evidence that your system has been tested and that you can complete a recall within a reasonable timeframe.

Mock recalls demonstrate that:

  • You can identify affected batches quickly
  • You can trace ingredients and suppliers
  • You can identify where product has been distributed
  • You can account for all product produced

Without this, your recall system is not considered validated.


Step-by-Step Mock Recall Process

1. Select a Product Batch

Choose a finished product and identify a specific batch using your batch coding system.

2. Trace Raw Materials

Identify all ingredients used in that batch and trace them back to their suppliers, including batch or lot numbers where available.

3. Trace Distribution

Track where the finished product was sent. This may include distributors, retailers, or direct customers.

4. Account for All Product

Reconcile the total quantity produced against what is:

  • Still in stock
  • Distributed
  • Potentially lost or unaccounted for

Your goal is to account for 100% of the batch.

5. Time the Process

Record how long it takes to complete the mock recall. Most systems should be able to achieve this within a few hours.

6. Record the Results

Document the outcome, including:

  • Any gaps in traceability
  • Missing records
  • Errors in batch coding or stock tracking

Common Mistakes in Mock Recalls

Many food businesses struggle with mock recalls due to simple system weaknesses, including:

  • Incomplete or inconsistent batch coding
  • Poor ingredient traceability
  • Missing supplier information
  • Inaccurate stock records
  • Inability to reconcile quantities

These issues often only become visible when a mock recall is attempted.


Real Examples of Food Recalls

Mock recalls are designed to prepare you for real situations. Common triggers for recalls include:

  • Undeclared allergens
  • Foreign material contamination
  • Labelling errors
  • Process failures

Reviewing real-world examples helps highlight how quickly issues can escalate and why preparation matters.


Need Help Running a Mock Recall?

If you’re unsure whether your system would hold up under pressure, we can help.

We offer:

  • Mock recall exercises
  • Traceability system reviews
  • Support preparing for verification

Or you can get started immediately using our online tool.

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